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eSupport

 

Give us a call today,

for all of your support needs

1.888.554.7237

                                     
 

The DependableIT team works with you, your Dad, or your Grandma and also while you're on the job to guide you through any computer or software problems you may have. Whether you're having problems with your desktop, your laptop, your smartphone, or your tablet, DependableIT can provide you with the help and support you need.

Our first class customer care representatives offer remote tech support anywhere - anytime. That means if you're on the road and all of a sudden your device isn’t working as it should, we can access it wherever you are and have it fixed with little down time.

The support we provide spans from setting-up your new device and updating your security software to more complex troubleshooting like, optimizing your device for speed and connecting your computer with others in your home network.

To make it really simple, we offer a variety of packages ranging in price.
 
Looking for basic, set-up support? We offer that. Looking to call us any time you have a problem? We offer that too.

 

Virus Removal and PC Restoration

Is your computer not working the way you want it to? A support call provides you with immediate remote assistance to help fix most computer problems. All you need to do is get us connected to your computer and we will work to fix your problem. Our team of technicians are very experienced at removing and cleaning a multitude of viruses. We thrive on the challenge these viruses provide and work hard to make sure no virus is unbeatable!

Examples of common issues:
  • Fix problems with sending or receiving email
  • Connectivity issues
  • Installation and Upgrade Software
  • Software problems

$74.99

See what our customers are saying!

The guys at Dependable IT are absolutely amazing - they solve all my IT problems, no matter how big or small. They are always cheerful, have always solved all my problems and leave me feeling really great.

Liz - July 21, 2014

Very professional and fast , I am very happy with their service!

Peter - April 4, 2014

Dependable IT is simply fabulous. Was having many problems with my computer and they solved them for me very quickly.

Maureen - June 4, 2014

Bronze Package- 3 Support Calls

Provides you with 3 support calls that expire in one year. This also entitles you to a $5 deduction for The Nod32 antivirus software we provide. Support calls range from printer issues, email problems, smartphone setup, and other internet connected devices!

Bronze Package includes:
  • Can be used in the same household
  • Support for multiple devices
  • Instant connection to us via email or calling card software.
  • Free support on ESET products that protects you from viruses, spyware, phishing scams

$107.99

 

Silver Package- 5 Support Calls

Provides you with 5 support calls that never expire. This also entitles you to a $5 deduction for The Nod32 antivirus software we provide. Support calls range from printer issues, email problems, smartphone setup, and other internet connected devices!

Silver Package includes:
  • Full removal of Viruses, Spyware Malicious or harmful software
  • Support calls are not limited to one household
  • Create backup schedule for all your important files
  • Open ports for gaming consoles
  • Create network shared folders
  • We make sure your computer is fully up to date and well protected to prevent future infections

$169.99

Gold Package-10 Support Calls

Provides you with 10 support calls that never expire. This also entitles you to a $5 deduction for the ESET Nod32 antivirus software we provide.  This package is recommended for people who work from home or have a home office where you need quick and reliable technical support instantly!

Gold Package includes:
  • Full removal of Viruses, Spyware Malicious or harmful software
  • Can be shared with friends and family.
  • Create backup schedule for all your important files
  • Fix email issues with Outlook, Mac Mail, Thunderbird of any email clientRecover files that have been mistakenly deleted

$264.99

Platinum Package-Unlimited Calls

Provides you with UNLIMITED SUPPORT CALLS FOR ONE COMPUTER FOR ONE YEAR!
This also entitles you to a FREE subscription to ESET NOD32 antivirus protection!

Platinum Package includes:
 
Full removal of Viruses, Spyware Malicious or harmful software
Support for all internet connected devices such as any computer, smartphone, tablet, wireless printer, and more! 
All software support covered by other packages are included!
Up to 2 hour tutorials on commonly used programs such as the Microsoft Office suite, OpenOffice, Adobe products, and more!
FREE ONE YEAR SUBSCRIPTION TO ESET NOD32 protecting you from viruses, spyware, phishing scamsHave more than one computer? 
Call us to find out deals on unlimited support for more than one computer

$349.99