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Careers

DependableIT


Like helping people, while still having fun at work?
Believe that customer service is key?
Like being rewarded for your hard work?
Want to join a renowned company dedicated to quality service and top-notch customer care?

 

Benefits of Working at DependableIT:

  • Amazing Team of Coworkers and Support Staff
  • Fun Work Culture that Appreciates You - live sports social events, ping pong, BBQs, incentives!
  • Monthly Performance Based Bonus
  • Medical, Dental and Vision Benefits after 6 Months
  • 10 Days Vacation per Year after 6 Months
  • Paid Training
  • We promote from within; advance your career through your actions!
     

At DependableIT, we promote a fun and dedicated work environment that enables you with the skills to be successful. When we’re not playing ping pong in the lunch room, we’re working hard at our desks to achieve great results to earn rewards from contests and incentives.

We work to develop our people for opportunities for advancement and reward exceptional performance that drives our success. 

We look forward to hearing from you!
 

Now Hiring - Customer Service and Technical Support Representatives
Next Training Start Date: March 12th  2018
Employment Type : Permanent, Full Time
Wage: $14.50 / Hour, increased to $15.00 after 3 months!  
Possibility of increase every 6 months based on performance.
Location : 100 King St. West 7th floor (Stelco Tower in Jackson Square Building), Hamilton, ON

We’re looking for customer service representatives to join our team in our Hamilton office. You’ll be supporting Internet, Digital Phone and Cable TV subscribers over the phone to resolve technical issues with their equipment and services.

We provide you with all the technical training, so you don’t need to be a tech expert when you start. You’ll learn new knowledge and skills, whether you have a customer service or technical background. All you need is a great attitude and be driven to succeed in a fast paced environment.
 

Now Hiring - Customer Service and Billing Representatives
Next Training Start Date: February 20th  2018
Employment Type : Permanent, Full Time
Wage: $14.50 / Hour, increased to $15.00 after 3 months!  
Possibility of increase every 6 months based on performance.
Location : 100 King St. West 7th floor (Stelco Tower in Jackson Square Building), Hamilton, ON

We’re looking for great customer service representatives to join our billing team in our Hamilton office. You’ll be supporting Internet, Digital Phone and Cable TV subscribers over the phone to resolve billing issues, book new service installations, clarify charges on their account, help them make a credit card payment, or answer any other type of billing inquiry.

We provide you with all the training. All you need is a great attitude, exceptional customer service and be driven to succeed in a fast paced environment.
 

Now Hiring - Technical Support Representatives
Next Training Start Date: March 2018
Employment Type : Permanent, Full Time
Wage: $14.00 / Hour, increased to $14.50 after 3 months!  
Possibility of increase every 6 months based on performance.
Location : 100 King St. West 7th floor (Stelco Tower in Jackson Square Building), Hamilton, ON

We’re looking for technical support representatives to join our team in our Hamilton office. You’ll be providing premium technical support for customers over the phone and via remote desktop chat. Most commonly you'll resolve software issues on Windows, Mac, and mobile devices related to network connectivity, malware, peripherals, software installation and repair, and email. All you need is a great attitude and be driven to succeed in a fast paced environment.

This position requires technical experience or education.  We'll provide training on how to use internal systems, follow process and troubleshoot the most common issues.
 



If you’re interested in applying for a position with our company, please email your resume to resumes@dependableit.com.