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Over the years, many DependableIT team members have been awarded SQM awards. This award for Service Quality Management is given to those who consistently perform with quality planning, control, assurance, and improvement. This quality management focuses on the product or service quality, and how it is achieved, and the fact that we have received this award so many times is a true testament of our team!

DependableIT has been recognized as a top-notch company multiple times, and given other awards and recognition since the company was established in 1997.


                                      Mubarak Ibrahim                                                                     ESupport PTS                                                                       Karl Matz (Cogeco)


                                      Lindsey Anslow                                                            QA, Training and Recruitment                                                          Vince Wilson


                                     Jessica Nielsen                                                                      Marianna Wilson                                                                        Zain Haslod


                                      DependableIT                                                            QA, Training and Recruitment                                                             Kyrie McKay


Assisted our partner to win 5 out of past 7 years in the following categories.

SQM Awards

Service Quality Management

Highest Customer Satisfaction
Highest Interactive Voice Response Service
WINNERS OF 2013 International Customer Service Association Awards.

2013 ICSA Awards

International Customer Service Association
• Customer Service Center of the Year
• Vendor of the Year
• Remote Agent of the Year
• Support Team of the Year (IT)

• Team Leader of the Year